Privacy Policy
This Privacy Policy describes how Cloutrr Grow (OPC) Private Limited (“Cloutrr”, “we”, “us”, or “our”) collects, uses, and safeguards the personal information you provide on our website https://cloutrr.com and during the use of our services.
By accessing or using our website, you consent to the practices outlined in this Privacy Policy. If you do not agree with the terms of this policy, please do not use our website.
Information We Collect
We may collect and process the following types of personal and non-personal information from you:
Name, email address, phone number, and other contact details
Business information (e.g., clinic name, company name, website)
Location data (only when shared via forms)
IP address, browser type, and device information
Data about your use of our website (pages visited, time spent, referral sources)
Any other information you voluntarily submit via forms, email, or other communication
We do not collect sensitive personal data such as passwords, financial data, or Aadhaar numbers unless required by law and explicitly provided by the user.
How We Use Your Information
The information we collect is used for the following purposes:
To respond to your inquiries and provide relevant services
To manage leads, customer support, and service communications
To improve user experience, website functionality, and marketing campaigns
To send marketing emails or WhatsApp communications (with consent)
To analyze performance and optimize our services
To fulfill legal obligations and enforce our Terms & Conditions
We may also use anonymized data for internal analytics and industry benchmarking.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal data. We may share information in the following cases:
With our internal team members, agents, or affiliates to provide services
With third-party service providers such as CRM platforms, analytics tools, and ad platforms for business operations (all compliant with appropriate data protection standards)
If required by law or to protect our rights, property, or safety
In the event of a business transfer, acquisition, or merger
All third-party partners are bound by confidentiality and data processing agreements.
Use of Cookies and Tracking Technologies
Cloutrr uses cookies and similar tracking technologies to enhance user experience, analyze trends, and administer the website.
Cookies help remember your preferences and allow us to serve you better. You may modify your browser settings to block cookies; however, some features of the site may not function properly.
We may use:
Session cookies (temporary)
Persistent cookies (remain for a set duration)
Third-party cookies (Google Analytics, Meta Pixel, etc.)
By continuing to use our site, you agree to our use of cookies in accordance with this policy.
WhatsApp Communication
By submitting your phone number via forms on our website, you authorize Cloutrr to contact you via WhatsApp for service-related, informational, and promotional purposes. We will not spam or misuse your number. You may opt-out anytime by replying “STOP” or writing to us at hi@cloutrr.com.
Data Storage and Security
We implement appropriate technical and organizational measures to safeguard your personal data. This includes secure hosting, encryption protocols, access control, and regular system audits.
Despite our efforts, no transmission over the internet is 100% secure. You acknowledge and accept this risk when interacting with our website and services.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, regulatory, or reporting obligations.
Upon request, we can delete your data, unless retention is required by law or for legitimate business interests.
Your Rights
As a user under Indian data protection laws, you have the following rights:
Right to access your personal information
Right to request correction or updates
Right to withdraw consent for marketing communications
Right to request deletion of your personal data (subject to legal exceptions)
Right to lodge a complaint with appropriate regulatory authorities
To exercise any of these rights, please write to us at hi@cloutrr.com.
Third-Party Links
Our website may contain links to third-party websites. These sites have their own privacy policies, and we do not accept any responsibility or liability for their content or practices.
Please read the privacy policies of any external websites you visit through our links.
Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover such data has been collected, we will take steps to delete it immediately.
Changes to this Privacy Policy
Cloutrr may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of the website after changes are posted implies acceptance of the revised policy.
We encourage you to review this page periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
Cloutrr Grow (OPC) Private Limited
Email: hi@cloutrr.com
Website: https://cloutrr.com
Effective Date: June 3, 2025
